L LumaDesk Client Workspace

Radiance Med Spa workspace preview

Open a sample version of the workspace a med spa owner and front desk would use after LumaDesk setup.

Demo preview ready. No password needed.
Lead queue Prioritized DMs, calls, forms, and booking questions.
Staff drafts Reply copy stays editable and human-approved.
Owner view Reports show follow-up gaps and slow sources.

Press Sign in to open the demo workspace instantly. Sample data only.

Follow-Up Hub

Priority replies, callbacks, and next actions

Growth
18items reviewed
7need reply today
4consult intent
2review asks ready

Priority follow-ups

Daily use
Maya R. asked about appointment availability
Instagram DM - no reply after 21 hours
High intent
Jordan L. submitted consult form
Website form - request type and next action stored only
Book consult
Nia T. missed callback
Phone alert - staff callback task created
Callback

Safe tracking rule

Track request type, source, status, owner, and next action.
Avoid medical records and sensitive treatment notes.
Staff approves messages before sending.
Package controls decide which tabs and integrations are available.
Today by 11:00 AM Call back Nia, reply to Jordan, and assign Maya to front desk review.
Owner note Instagram and website forms created the most high-intent follow-ups this week.

Message center

Website form - Jordan L.
Consult request needs staff-approved reply draft.
Website
Missed call - Nia T.
Callback task from phone provider alert.
Phone

Real workspace can use desktop, email, SMS, or CRM alerts depending on setup.

Reply controls

Sample staff-approved draft Hi Jordan, thanks for reaching out. We can help you compare options during a consult. We have openings Friday afternoon and Saturday morning. Would either of those work?
Drafts are editable before sending.
Treatment-specific questions route to provider/staff review.
Website, phone, CRM, or platform questions route to Data Sources setup.

Lead and clientele workspace

Safe summary data
Maya R.
New inquiry - asked for availability and general pricing range.
New lead
Jordan L.
Consult request - draft ready for staff approval.
Consult
Elise W.
Completed-visit flag only - review ask ready.
Review ask
31weekly inquiries
14follow-ups revived
9drafts approved
5hadmin time estimated

Owner summary

Reports show where inquiries come from, which follow-ups are slow, what staff should prioritize, and what needs better routing next week.

Connection setup center

Access rule

A source can only be connected after the client authorizes it and the package includes it. Start with low-risk forwarding, then move to API/OAuth connections when needed.

Team access

Alyssa M.
Owner/admin - manages settings, staff, and package.
Admin
Front Desk
Reviews follow-ups, edits drafts, and marks tasks done.
Staff

Support

Growth

Support request stays inside this workspace.

Feedback

Pilot safe path

Feedback is the lightweight route for bugs, confusing screens, and feature ideas. Kane reviews it first, then Joey gets a clean summary.

Feedback is routed for review.

Workspace settings

Workspace access

Real login connects to auth provider.
Workspace data stores in database by client ID.
Package permissions control available tabs.
Custom domain can point to the same hosted app later.